If y'all see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular data, acquire what to do.

Bank check your coverage surface area

  • Brand sure that yous're in an expanse with cellular network coverage.
  • Turn cellular data off and so back on once again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, you might see Settings > Cellular Information.
  • If you lot're traveling internationally, make sure that your device is prepare for information roaming. Go to Settings > Cellular > Cellular Information Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If you're on AT&T'south 3G network

AT&T is phasing out their 3G network. If y'all run across No Service in the status bar of your device and you have an iPhone 5s, iPhone 5c, or before or an iPad 2 Wi-Fi + Cellular or before, contact your carrier to hash out your options. If you have an iPhone half-dozen or afterwards or an iPad (3rd generation) or afterwards, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. So:
    • For iPhone, tap Cellular Data Options, then turn on Enable LTE.
    • For iPad, plow on LTE.

If you yet encounter No Service after following these steps, contact your carrier.

iPhone and iPad devices that back up 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Brand sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll run into an option to update your carrier settings.
  3. To encounter the version of carrier settings on your device, tap Settings > General > About and look side by side to Carrier.

If y'all insert a new SIM carte into your iPhone or iPad, yous need to download the carrier settings for your new carrier.

Take out the SIM menu

After removing the SIM menu, put it back in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from some other device, ask your carrier if your SIM card works with your iPhone or iPad.

Larn more near removing your iPhone SIM card or iPad SIM carte du jour.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that yous've used before.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in proficient standing.
  • Make sure that there are no outages in your expanse.
  • Check that your device isn't blocked from receiving cellular services and is fix with the right data plan.

Only your wireless carrier can admission and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Become more help

If your carrier confirms that there's no upshot with your account or network, but you even so tin't connect to a cellular network, contact Apple Support.

If you come across an alert next to No Service, learn what you lot can do.

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