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Cox Internet Review

Cox provides boilerplate value simply excels in customer service and satisfaction.

Toll: $29.99–$99.99/mo.

Speeds: 25–1,000 Mbps

Data cap: 1.two TB

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Our Cox cyberspace review

Cox is a bang-up internet access provider (Internet service provider) pick if you can't get a fiber internet plan. Cable internet providers like Cox offering some of the fastest and most reliable net services bachelor, just fiber cyberspace is fifty-fifty ameliorate.

For those who value a good customer feel, you tin't do much better than Cox. In our annual customer satisfaction survey, Cox scored higher than any other cable internet provider in overall satisfaction, speed, and customer service. This shows us that people really savor being Cox customers.

The biggest drawback with this net provider is its plans' lower value compared to its competitors and other cable cyberspace providers.

Pros

First-class client ratings
Fast and reliable net service
No-contract plan options

Cons

Boilerplate value for mid and low-tier plans
Expensive installation
Cost hikes after promo period

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Compare Cox internet plans and pricing

* for 12 months with i-yr. term agreement

Cox'south speeds: What's best for you?

The Cyberspace Preferred 250 plan is the sweet spot in Cox'south repertoire. It gives the best rest of speed and price that fits your average household's net needs and budget.

You tin get double the speed (500 Mbps) with the Cox Cyberspace Ultimate 500, only at $79.99 per month, we recommend this programme just if you really call up you need more than 250 Mbps. Having more internet speed than you need provides very niggling, if whatsoever, benefit to your online feel.

Be certain to use our How Much Speed Practise I Need? tool before investing in a programme that may be likewise little or also much for your needs.

The slower Cox Cyberspace Starter 25 and Cox Net Essential 50 plans are good for those with smaller bandwidth needs, but they aren't fast plenty to accommodate larger households with average internet usage. A program with speeds of 25 Mbps or even fifty Mbps doesn't go very far if you have multiple people streaming content in the evenings.

Cox's Gigablast programme is its fastest with an impressive ane,000 Mbps. Simply those with the most farthermost bandwidth demands need that much speed. Households with six or more members or those who regularly download huge files may encounter some benefit from Cox's Gigablast plan, merely near don't demand it.

Cox data caps

Cox net plans accept a 1.25 TB data cap, which is plenty of data for well-nigh customers. For those who practice need more information, Cox charges $29.99 per month for an additional 500 GB and $49.99 for unlimited data—so it'south definitely pricey but less so than racking up overage fees.

If y'all go over your data cap, Cox charges $x for every l GB of information over your limit up to a maximum of $100 in overage fees—that's standard for a cablevision ISP with data caps.

Can you get Cox internet?

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Our favorite plan: The Cox Internet Preferred 250 plan is the best all-around bargain for virtually customers. Cox recently increased the program'due south speed to 250 Mbps but kept the price at $59.99 per calendar month. With that speed, iv people can simultaneously stream 4K video with tons of bandwidth left over for boosted tasks.

Cox'south ongoing deals and promotions + bundles

Become costless installation with one of Cox's several Tv set and net bundling options.

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Cox cyberspace fees

Cox net installation, equipment, and contracts

Cox offers professional installation for $100, or yous tin self-install for costless. Near plans come up with 12-month contracts, but you have the choice of going calendar month-to-calendar month for an extra fee.

Cox installation and equipment

For $100, you lot can schedule to have a professional technician connect your residence to the Cox network and set up your equipment.

Self-install is free, and information technology's a proficient option if you want to avoid the $100 fee. The procedure is pretty straightforward with cable ISPs like Cox every bit long every bit you take an active coaxial internet line in your home. Just plug in the equipment and connect the coaxial cable to the dorsum of your modem or gateway. The Cox app walks yous through the process.

Cox customers who choose to rent their equipment can get Cox'south Panoramic Wi-Fi Gateway. It'southward a mod internet gateway (modem/router combo) that features automatic Wi-Fi channel pick and uses DOCSIS three.1, both of which provide a smoothen online experience.

Cox as well sells its own Wi-Fi extenders for true wall-to-wall coverage throughout your dwelling house, but at the crazy-high price of $129.99 each, you lot're better off just purchasing your ain mesh router system.

Cox internet contracts

Most Cox net plans have 12-month contracts. If you lot want to cancel your Cox cyberspace earlier the finish of your contract, you'll have to pay $x in early termination fees for each calendar month remaining in your contract.

For an actress $10 per month, you can alter any plan to month-to-month and avert the ETFs.

Cox price hikes

Most Cox cyberspace plans beginning with promotional pricing and so get more expensive after the commencement 12 months. Afterwards the promotional period, Cox raises prices $21 per month, on average.

Cox net customer ratings

Cox performed very well in our annual customer satisfaction survey. In fact, Cox scored better than any other cable ISP in the categories of speed, price, reliability, and overall satisfaction. This is particularly impressive because Cox'south plans generally offer less speed when compared to similarly priced plans from other cable ISPs.

Nosotros retrieve Cox's ratings are due to its outstanding customer service. It'south clear that Cox customers are satisfied with their service, even though they pay a little more.

See what other Cox customers are saying

We love collecting feedback most internet providers so yous tin can brand the best decisions based on our reviews and the voices of current subscribers. Be sure to cheque out our Customer Review grade to let us know almost your experience with Cox and read what others say.

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Cox vs. the competition

Cox's master competitors are AT&T, CenturyLink, and Verizon: all fiber and DSL providers. If y'all can become a fiber plan through any of these competitors, we recommend going with it over Cox's cyberspace plans. Cobweb is faster and more reliable than cable internet. To further sweeten the deal, AT&T, CenturyLink, and Verizon don't have data caps or almanac contracts. Y'all can get a month-to-month plan with unlimited information with Cox, merely information technology adds an additional $60 per month onto Cox'south already pricey rates.

We don't recommend choosing any DSL plan over Cox's cable internet. DSL isn't capable of very fast speeds, and the service tends non to be equally consistent and reliable as Cox.

Cox beats all these competitors when it comes to customer service. Cox customers gave outstanding ratings for Cox'south customer service in our annual customer satisfaction survey. Information technology'southward hard to put a price on a neat customer experience.

Is Cox internet right for you?

Cox is a solid choice if you don't have admission to cobweb cyberspace. It offers plans with plenty speed to satisfy even the most demanding spider web users but besides has some good options for the average household.

Every Cox programme also comes with its terrific customer service, which can spare you futurity headaches and frustration if something goes wrong or you need to make a change to your plan.

Choosing to go with a cable Internet access provider like Cox means having fast and reliable internet access that you tin can count on.

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FAQ about Cox

Where can I get Cox internet?

Cox has coverage areas extending all over the United states. Enter your naught code below to see if Cox internet is bachelor in your expanse.

Is Cox internet fast?

Yes. Cox offers plans up to i,000 Mbps, only yous probably don't need that much. Try our quick How Much Cyberspace Speed Practice I need? test to gauge the perfect plan speed for you lot.

What's the best Cox internet plan?

The Cox Internet Preferred 250 plan is a skilful choice for the average household. It provides 250 Mbps of download speed for $49.99 per month.

How much does Cox charge for an installation?

Cox's professional install fee is $100. Y'all can try a self-install for free, only it requires you already have a Cox internet connection at your residence.

Methodology

Our HighSpeedInternet.com editorial squad bases our analyses on customer input from our annual customer satisfaction survey, results from our speed examination tool, and proprietary cyberspace provider data on speeds and pricing. To strengthen our inquiry, nosotros expect closely at provider contracts to get hard-to-find information on price hikes, information caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, nosotros too rely on our personal experiences testing these services.